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Privacy Policy

The purpose of this document (hereinafter “Privacy Policy”) is to inform Users with regard to personal data, considered as any information that allows the identification of a natural person (hereinafter “Personal Data”), collected from the website www.deleks.eu (hereinafter, the Application). 

The Data Controller, as identified below, may amend or simply update, wholly or in part, this Privacy Policy informing the Users about the changes. The amendments or updates shall be binding as soon as they are published on the Application. Therefore, the User is invited to read the Privacy Policy at every access to the Application.

If the User does not accept any amendments to the Privacy Policy, the User must terminate the use of the Application and he may ask the Data Controller to remove his Personal Data.

  1. Personal Data collected by the Application

The Data Controller shall collect the following categories of Personal Data:

    1. Voluntary contents and information provided by the User 
      • Contact information and contents: Personal Data that the User voluntarily provides to the Application during use, such as personal details, contact information, login credentials to services and / or products provided, interests and preferences, personal interests and preferences and any other personal contents, etc. 
      • Sensitive data: Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning concerning the sex life or sexual orientation of a natural person. 

If the User does not communicate Personal Data, for which there is a legal or contractual obligation, will be impossibile to the Data Controller to provide, in whole or in part, its services. It will be impossible also in case that Personal Data is necessary requirement for the use of the service or for the contract conclusion.

The User who communicates to the Data Controller third parties Personal Data, is directly and exclusively liable for their origin, collection, processing, communication or disclosure.

    1. Data and contents automatically acquired while using the Application 
      • Technical Data: the computer system and the software procedures functional to this Application may acquire, in the course of their ordinary activity, any Personal Data whose communication is implicit in the use of internet communication protocols. Such information is not collected to be associated with identified Users, however, those Data, due to its nature, may identify Users in the Processing and through the association with Data held by third parties. This category includes IP addresses or domain names used by Users who connect to the Application, addresses of Uniform Resource Identifier (URI) of the requested resources, time of the request, method used submitting the request to the server, size of the file obtained, etc. 
      • Usage Data: Personal Data may be collected relating to the use of the Application by the User, such as the pages visited, the actions performed, the features and services used by the User. 
      • Geolocation Data: the Application may collect Personal Data concerning User’s location, which may consist in GNSS Data (Global Navigation Satellite System, such as GPS), as well as in data which identify the nearest repeater, Wi-Fi hotspots and bluetooth, communicated when you enable products or features based on the location. 
    2. Personal Data collected through cookies or similar technologies 

Application uses cookies, web beacons, unique identifiers and any other similar technologies to collect Personal Data regarding pages, visited links and other actions, performed while using our Services. They are stored for being communicated back to the same websites at the next visit of the User.

The User may read the complete Cookie Policy at the following address: https://www.deleks.eu/en/h/7/politique-de-confidentialit%C3%A9-fr.

  1. Purposes of the processing

 Collected Personal Data may be used for the performance of contractual and pre-contractual obligations and legal obligations as well as for the following purposes: 

    1. Support and contact with the User: to answer User’s requests and provide help in case of issues. 
    2. Registration and authentication of the User: to allow the User to register in the Application for access and identification. 
    3. EXTERNAL management of payments via credit card, bank transfer or other means: to manage Users' payments through external platforms that collect payment data without allowing the owner of the Application to access it. 

Personal Data is communicated to Paypal, BNP Paribas.

    1. INTERNAL management of payments via credit card, bank transfer or other means: to manage payments by collecting payment data from the User. 
    2. Remarketing and behavioural targeting: to show advertisements which are more relevant to the User on the basis of his browsing behaviour and his preferences. 

Personal Data is communicated to Google ADS, Facebook ADS

    1. Users' database management: to organise, access and modify User's data. 
    2. Technical monitoring of the infrastructure for maintenance, fixing and improvement of performance: to identify and solve technical issues and improve performance. 
    3. Storage, hosting and handling of backend infrastructure: to manage the technical infrastructure for Users' data storage. 
    4. Optimization and distribution of traffic: to efficiently manage and to improve the technical infrastructure performance. 
    5. 10. Users' database management: to organise, access and modify User's data. 
    6. 11. Users' profiling: to group and analyse in an automated way the characteristics and the behaviours of the User and provide personalised services and messages. 
    7. 12. User's experience personalisation: to modify the Application and adapt it to the User's needs. 
  1. Personal Data processing methods

The Processing of Personal Data is performed with paper, IT and/or digital tools, with methods of organizations and with logics strictly related to the indicated purposes.

In certain cases, subjects other than the Data Controller who are involved in the organization of the Data Controller (such as personnel management, sales personnel, system administrators employees, etc.) or who are not (as IT companies, service providers, postal couriers, hosting providers, etc.) may access to Personal Data. These subjects, will be appointed, where necessary, as Data Processors by the Data Controller and will have access to Users Personal Data whenever required, and shall be contractually obliged to keep it confidential.

The updated list of Data Processors may be requested via email at the email address info@deleks.com.

  1. Legal basis for the processing

 User’s Personal Data is processed on the following legal basis: 

    1. user's consent for one or more specific purposes
    2. processing is necessary for the performance of a contract with the User and/or for the performance of pre-contractual measures
    3. processing is necessary to comply with a legal obligation to which the Data Controller is subject
    4. processing is necessary for the performance of a task carried out in the public interest or for the exercise of public authority vested in the Data Controller
    5. processing is necessary for the purposes of the legitimate interest pursued by the Data Controller or by a third party
    6. processing is necessary for the purposes of the vital interest pursued by the Data Controller or by a third party

It is always possible to ask the Data Controller to clarify the legal basis of each processing at the following mailing address info@deleks.com.

  1. Place

Personal Data are processed in the operative offices of the Data Controller and in any other place in which the parties involved in the Data processing are located. For further information, you may contact the Data Controller at the following email address info@deleks.com or at the following mailing address Via Industriale, 23 25028 Verolanuova (BS) Italy .

  1. Security of processing

The Data Processing is performed through adequate methods and tools to ensure the Personal Data security and confidentiality, as the Data Controller has implemented appropriate technical and organizational measures which guarantee, in a provable way, that the Processing complies with the applicable law.

  1. Period of storage of Data

Personal Data will be stored for the time necessary to perform the purposes for which they have been collected.

In particular, Personal Data will be stored for the whole duration of the agreement, to fulfil the inherent and consequent obligations, for the compliance with law provisions and for defensive purposes.

When the Processing of Personal Data is based on the User consent, the Data Controller may store Personal Data until the withdrawal of such consent.

Personal Data may be stored for a longer period of time in order to perform a legal obligation or public Authority order.

All Personal Data shall be deleted or stored in a form that shall not allow the identification of the User within 30 days from the end of the storage period. At the expiration of such period, the right to access, rectify, erase and of portability of Personal Data can not be exercised.

  1. Automated individual decision-making

All collected Data shall not be subject to automated individual decision-making, including profiling, which may produce legal effects concerning the User or may significantly affect the User.

  1. Rights of the User

The Users may exercise specific rights with respect to Personal Data processed by the Data Controller. In particular, the User has the right to:

    1. withdraw its consent at any time;
    2. object the Processing of its Data;
    3. access its Data;
    4. monitor and request the rectification of Data;
    5. obtain a restriction of Processing;
    6. obtain the erasure or remotion of its Personal Data;
    7. receive its Data or obtain the transfer to a different Data Controller;
    8. lodge a complaint before the supervisory authority for the protection of personal data or start legal proceedings.

In order to exercise their rights, the Users may send a request to the contact information of the Data Controller indicated in this document. These requests are free of charge and performed by the Data Controller in the shortest possible time, in any case no later than 30 days.

  1. Data Controller

 The Data Controller is DELEKS S.r.l., with registered office in Via Industriale, 23 25028 Verolanuova (BS) Italy, Tax Code/VAT Code IT02894400981, e-mail info@deleks.com, certified e-mail deleks@pec.it, phone 030 6585725. 

  1. Data Protection Officer (DPO)

 The Data Protection Officer is 

  1. DELEKS S.r.l., with registered office in Via Industriale, 23 25028 Verolanuova (BS) Italy, Tax Code / VAT Code IT02894400981, e-mail info@deleks.com, certified e-mail deleks@pec.it, phone 030 6585725. 

Latest update: 10/03/2021

 

 COOKIE POLICY

 Our Cookie Policy is intended to describe the types of cookies used by our application https://www.deleks.eu/ (hereinafter the “Application”), the purposes, duration and methods in which the User can manage such cookies. 

 The data controller is DELEKS S.r.l. Via Industriale, 23 25028 Verolanuova (BS) Italy info@deleks.com (hereinafter the “Owner”). 

  1. WHAT ARE COOKIES

Cookies are small text strings that are stored on the User's device when browsing the internet. Cookies are intended to collect and store User’s information in order to make the Application more simple, faster and more responsive to his requests.

The word Cookie indicates both to cookies as well as to all similar technologies.

The User can block, delete or disable cookies in the device or browser settings as indicated below in the paragraph referred to "Cookie management”.

  1. 2.TYPES OF COOKIES USED BY THIS APPLICATION

This Application uses the following cookies:

    • First-party technical cookies: these cookies belong to the Application’s Owner and collect User data accessible only to the Owner. The Application uses these cookies to perform activities that are strictly necessary for the functioning of the Application the provision of the service or to collect information, in aggregate and anonymous form, for statistical purposes. These cookies do not profile the User. User's consent is not required for the use of these cookies. 
    • Third-party cookies these cookies belong to external suppliers and the Application Owner has no direct control over them. These cookies collect User's data that is accessible to the suppliers of the cookies. Depending on their purpose, these cookies can perform activities strictly necessary for the operation of the Application, collect data to create a personal profile of the User or be set for other purposes and methods of treatment. For more information, we recommend that you carefully verify the privacy policies of the cookie suppliers listed below: 
      • Facebook Ads conversion tracking (Facebook pixels) 

Facebook Ads conversion tracking (Facebook pixels) is a service provided by Facebook, Inc. that provides statistics and tracks the User's actions after he clicks on the ads managed by Facebook.

For the use of these cookies, the prior consent of the User is required.

For further information, visit:

Facebook Remarketing is a service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.

For the use of these cookies, the prior consent of the User is required.

For further information, visit:

Google AdWords conversion tracking is a service from Google Inc. that tracks User actions after he clicked on the ads managed by Google.

For the use of these cookies, the prior consent of the User is required.

For further information, visit:

Google Adwords Remarketing is a service provided by Google Inc. that uses cookies to study and improve advertising in order to send messages to the User in line with their interests. Remarketing helps to reach Users who have visited the Application.

For the use of these cookies, the prior consent of the User is required.

For further information, visit:

Google Analytics is a statistical analysis service provided by Google Inc. that uses cookies to count visits and measure the use of the Application by Users. The collected data can identify and profile the User, also by crossing these data with other data already in Google's possession.

I dati raccolti, anche incrociandoli con altri dati già in possesso di Google, possono identificare e profilare l’Utente.

For the use of these cookies, the prior consent of the User is required. For further information, visit:

PayPal Inc. allows the User to make payments online.

For the use of these cookies, the prior consent of the User is required.

For further information, visit:

YouTube is a service provided by Google, Inc. that uses cookies to allow you to view video content within this Application.

For the use of these cookies, the prior consent of the User is required.

Per maggiori informazioni, consultare la pagina

  1. 3.COOKIES DURATION

Cookies have a duration determined by the expiration date or a specific action such as closing the browser set up at the time of installation. Cookies may be:

    • Temporary or session: used to store temporary information, allowing the User to link actions that are executed during a specific session, and are removed from the User's device when the browser is turned off; 
    • Persistent cookies: used to store information, such as the login name and password of the User, in order to prevent the same User from typing them again each time he visits a specific website. These remain stored on the User's device even once the browser is closed. 

The profiling cookies are stored on the device of the User for a period not exceeding 12 months. Upon expiration of this deadline, the banner required for consent to use the cookies will be displayed again to the User.

  1. 4.COOKIE MANAGEMENT

The User can manage preferences relating to cookies directly in his browser and prevent third parties from installing cookies. Further, it is also possible to delete cookies that have been installed in the past, including the cookie in which the expression of consent to the installation of cookies has been saved by this Application. By disabling all cookies, the operation of this Application may be compromised.

The User can delete all cookies on his device by simply selecting, on his browser, the settings that allow you to refuse them. Each browser has specific configuration instructions which can be found on the browser provider's website at the following links:

 Furthermore, third-party cookies may be deleted by requesting the opt-outs directly from third parties or via the website http://www.youronlinechoices.com, where the User can manage the tracking preferences of most of the advertising tools. 

 In order to modify the settings related to Flash cookies, it is possible to click on the following link: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html. 

  1. 5.Rights of the User 

The Users may exercise specific rights with respect to personal data processed by the Owner. In particular, the User has the right to:

    • withdraw its consent at any time;
    • object the Processing of its personal data;
    • access its personal data;
    • monitor and request the rectification of personal data;
    • obtain a restriction of Processing;
    • obtain the erasure or remotion of its personal data;
    • receive its personal data or obtain the transfer to a different data controller;
    • lodge a complaint before the supervisory authority for the protection of personal data or start legal proceedings.

 In order to exercise these rights, write to the Owner: info@deleks.com 

Requests are made free of charge and processed by the Owner as soon as possible, in any case within 30 days.

 Further information regarding the processing of personal data can be found in the privacy policy at the following link https://www.deleks.eu/ . 

Latest update: 02/10/2020