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Free shipping in over 24 European countries

Opening hours from 9.00 to 17.00 - Estimated deliveries in 15 - 20 days from the day of ordering, shipment operated by DB Schenker - Notification by phone call upon dispatchment.

Payment

WIRE TRANSFERS

To send a wire bank transfer, once the order has been completed, the following steps need to be accomplished:

-You need to indicate the order number and the customer’s name and last name as the reason and reference for such a wire transfer.
-Payments by wire bank transfer must be operated at the following account:

DELEKS srl BANCA BPM (Agenzia 5)
IBAN: IT38 L 05034 11205 000000002780
Bic/Swift: BAPPIT21AN7

International bank transfers usually take longer than domestic transfers.
It might take approximatively up to 5 business days for DELEKS to receive the funds.
If DELEKS doesn’t receive the funds after 10 days from the acceptance of the order, such order request will be cancelled.



CREDIT CARD

Our e-commerce website allows secure payments with credit cards, including prepaid and rechargeable cards. DELEKS offers the following payment methods: Visa, Visa electron, Mastercard, Maestro, American Express… There won’t be any surcharges applied on credit card payments.

Payments are made through the Axepta Spa platform; a company of the BNP PARIBAS group, the transaction takes place on the company secure server itself and the information entered will be managed by AXEPTA SpA in order to guarantee absolute security.



PAYPAL

DELEKS accepts payments through Paypal, a well-known, easy and secure online payment system.
If you choose to pay through Paypal, you need to have an account with them.
After choosing Paypal as your method of payment you will be redirected to the PayPal website to complete your payment. You will receive a confirmation e-mail from Paypal about each transaction made with this payment method.

Although PayPal is a very secure system, DELEKS is not responsible for protecting the personal information which you share with Paypal. You are encouraged to read the related PayPal policies carefully.

When the goods are ready for dispatch, DELEKS will notify you by sending a text message or an email to your address.

If PayPal communicates any irregularity to DELEKS, the order will be cancelled or suspended. If such a situation occurs, you will be informed of that by your email.
In case of cancellation, the money will be refunded to the customer's PayPal account.